Broadband Benchmark Update Q3: July -
September 2006
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This report is the seventh in a series of broadband benchmark
reports produced for the Welsh Assembly Government's Broadband
Wales Unit. This edition covers the broadband market in Wales, the
UK and the rest of the world; with data based, where available, on
the state of play up to the end of September 2006.
Estimates calculated from operator figures indicate that
broadband take-up has continued to grow in Wales over the quarter
and that 44% of Welsh households had a broadband connection at the
end of September 2006. This equates to 20.5 broadband connections
per 100 inhabitants.
Availability of broadband services remains at over 99.5% of
all households and continues to near 100%. LLU coverage has also
continued to grow over the quarter, with a third LLU operator
entering the Welsh broadband market and 23% of all households now
connected to an unbundled exchange. However, despite this growth,
LLU coverage in Wales remains lower than all other UK regions,
except for Northern Ireland and, as such, infrastructure
competition and the availability of higher-bandwidth ADSL2+
services remain lower in Wales than in the majority of UK
regions.
More than three-quarters of all internet connections in the UK
were accounted for by broadband at the end of September 2006,
showing a continued trend for the substitution of dial-up
connections with broadband.
The trend towards higher-bandwidths continued over the quarter
particularly in the more advanced broadband nations. Fibre based
broadband connections showed strong growth, particularly in North
America and Asia Pacific, mainly at the expense of cable modem
connections.
With the increasing use of higher-bandwidth services offered
by ADSL Max and ADSL2+ within the UK, a number of bandwidth
intensive applications and services are being brought to market,
including a number of VoD and IPTV services. These bandwidth
intensive applications and services are likely to create further
demand for increased bandwidth. Evidence of this trend can be seen
elsewhere in the world where fibre based connections are showing
increased growth and have even surpassed cable subscriber numbers
in the Asia Pacific region.
Availability
ADSL Broadband (Asymmetric)
BBWO estimate that any increase in
ADSL coverage over the last quarter has been negligible. According
to BT, more than 99.5% of premises in Wales are connected to a DSL
enabled exchange. However, due to localised technical issues such
as distance from exchange or poor quality of networks, some
premises within these exchange areas are not suitable for the
delivery of broadband services, or can only access services at very
low bandwidths.
The enablement of the RIBS exchanges has had little impact on
the overall coverage of DSL in Wales. The increase was negligible
because these exchanges serve very small populations. However, the
RIBS programme has enabled DSL in rural areas which would otherwise
need to rely on other sources for their broadband requirements and,
as such, has reduced any 'digital divide' that exists between rural
and urban areas of Wales.
The European Commission has received a complaint about the
Regional Innovative Broadband Support (RIBS) project. The Welsh
Assembly Government is working in partnership with BT to deliver
the RIBS project which has been designed specifically to enable
areas of Wales, described as broadband not-spots, to have access to
first-generation (512kbps to 2Mbps downstream and 256kbps to
512kbps upstream) broadband services, at affordable prices
comparable with urban areas of Wales.
Whilst the European Commission is considering whether to
formally investigate the complaint, BT has decided that they will
temporarily suspend engineering works associated with the
enablement of broadband not-spots across Wales. BT will, however,
continue with identifying solutions and planning work
[1] for any
not-spots that are passed to them by the Welsh Assembly
Government.
Engineering work will re-commence on enabling broadband
not-spots as soon as possible. In the meantime, the Welsh Assembly
Government will continue to gather information about customers who
are unable to receive a broadband service in order to pass this
information on to BT as soon as work is able to continue.
The allegations in the complaint are denied and the Welsh
Assembly Government is co-operating fully with the Commission to
bring this matter to a swift resolution.
Residents in Wales who are still unable to receive a broadband
connection even after their local telephone exchange has been
enabled in the first stage of the scheme should register their
details using the Broadband Wales Observatory Not-spot form, which
can be found at
www.bbwo.org.uk/not-spots or
www.abec.org.uk/mannaugwael.
Details provided in the forms will be used to locate the areas
within Wales where broadband remains unavailable and, once
identified, work can begin to enable broadband in these
areas.
SDSL Broadband (Symmetric)
BBWO estimates that there has been no
change in the availability of SDSL services in Wales over the last
quarter and that SDSL continues to cover 25% of all domestic and
29% of all non-domestic sites in Wales. The UK average is
estimated to be 42% of sites, with only Scotland having lower SDSL
availability than Wales at 17%.
ADSL2+
ADSL2+ services offering bandwidths of up to 16Mbps are
available from a limited number of exchanges in Wales from some LLU
operators, mainly in the Cardiff, Swansea, Newport and Wrexham
areas. According to BT, its 21CN will deliver ADSL2+ based
broadband services from January 2008. However, the 21CN deployment
is not expected to be complete until 2011 which suggests that many
households in Wales will not receive the benefits of the new
network for some time. Furthermore, while 21CN will increase the
coverage of higher-bandwidth broadband services in Wales, the
speeds available to each household will depend on their individual
local loop length and many households are unlikely to receive any
increase in available bandwidth from the use of ADSL2+.
21st Century Network
BT's 21st Century Network (21CN) will be an end-to-end
IP-based network and systems infrastructure that will ensure that
the delivery of next generation converged services will be faster,
more efficient and more cost-effective than over the current
network.
According to BT, the 21st Century Network programme made
significant progress during the quarter. The construction of 10% of
the UK's core communications infrastructure is in place and fully
operational. Site planning and preparation has been completed
in all core and metro nodes in South Wales, and at a further 100
sites across the country. Within South Wales, nine new fibre
rings, totalling 2,100 kilometres, have been installed. Cardiff and
the surrounding area will be the first area in the UK to be
connected when BT migrate around 350,000 residential end-user and
business lines. The first migrations took place in Wick, near
Cardiff, at the end of November 2006.
BT originally said the project would be carried out between
2004 and 2009, but the completion date has since slipped back to
2011 and any delays in 21CN is also likely to delay the rollout of
ADSL2+.
Furthermore, a test facility in Swansea, where other
communications providers can test their services, was opened on
October 25, 2006.
Representatives from across the industry launched a single
end-user communications programme, "Switched-On", in October 2006,
to help consumers and single site small and medium-sized
enterprises get a better understanding of what next generation
networks are, and to provide a single source of detail and further
information. The website can be accessed at
www.switchedonuk.org/
Fibre
There are currently no residential fibre based broadband
services commercially available in Wales.
However, the Welsh Assembly Government's e-Wales unit launched
a procurement contract for public sector broadband connections
during August 2006. An OJEU notice was published, inviting tenders
to supply high capacity links to sites across the country as part
of the FibreSpeed - Open Access Networks for Wales
initiative.
FibreSpeed is a key initiative within the Welsh Assembly
Government's Broadband Wales Strategy 2005-2007 and, as well as
addressing the objective of providing affordable 'fibre speed'
broadband connectivity (a minimum of 10Mbps symmetric with
multi-Gbps capability and greater as technology develops in the
future) to business parks/locations in Wales, it will also meet the
objective of ensuring that Wales has extensive access to
competitive wholesale infrastructure.
The FibreSpeed network is an 'open access' network that will
comprise both local access networks at the target locations, a
backbone network interconnecting these locations to other telecoms
networks and points of presence distributed across the network.
FibreSpeed will make a range of wholesale products and services
available to service providers on an open and equal basis.
While FibreSpeed will not directly determine retail pricing,
wholesale prices will be set to enable key pricing objectives to be
met. Prices will be benchmarked against the most competitive parts
of the UK, namely London and the South East of England, and that
for most products wholesale pricing will not vary by target
location.
The project will initially deliver connectivity to 14 business
parks in North Wales; with subsequent phases being developed to
cover other parts of Wales, with an estimated 50 strategic sites in
total throughout Wales.
Whilst businesses on strategic sites form the initial target
sector, it is expected that FibreSpeed will in the future have the
potential to support the requirements of citizens, communities and
the public sector.
Local Loop Unbundled (LLU)
Broadband
The number of LLU operators actively involved
in Wales increased over the quarter after Orange (previously
Wanadoo) became the third operator to enter the Welsh market.
Having unbundled 12 exchanges in the Cardiff, Newport and Vale of
Glamorgan areas by the end of September 2006, Orange has also
become the largest LLU operator in Wales, overtaking Bulldog (9
exchanges) and Tiscali (4 exchanges).
Figure 1 – Percentage of households
connected to an LLU enabled exchange, Ofcom, October
2006
Despite the increasing number of unbundled exchanges, Wales
remains as one of the poorest regions of the UK in terms of LLU
coverage. According to Ofcom, 23% of Welsh households were
connected to an LLU enabled exchange at the end of October 2006.
Northern Ireland was the only region with lower coverage, at just
6% of households, whilst at the other end of the scale; London had
a near 100% coverage.
|
Operator
|
Exchanges in UK
|
Exchanges in Wales
|
|
Enabled
|
Pending
|
Enabled
|
Pending
|
|
Carphone Warehouse
|
0
|
1303
|
0
|
61
|
|
Be
|
433
|
677
|
0
|
23
|
|
Easynet
|
738
|
0
|
15
|
0
|
|
Bulldog
|
626
|
0
|
9
|
0
|
|
Orange
|
305
|
0
|
12
|
0
|
|
Tiscali
|
250
|
0
|
4
|
0
|
|
Homechoice
|
145
|
0
|
0
|
0
|
|
Pipex
|
51
|
0
|
0
|
0
|
|
Edge Telecom
|
21
|
0
|
0
|
0
|
|
Lumison
|
5
|
0
|
0
|
0
|
|
Zen Internet
|
4
|
0
|
0
|
0
|
|
Node4
|
4
|
0
|
0
|
0
|
|
WB Internet
|
1
|
0
|
0
|
0
|
LLU coverage in Wales, as in many other parts of the UK, is
likely to increase over the near future due to the roll-out plans
of other LLU operators:
- Easynet (now owned by Sky) are due to unbundle 15 exchanges by
the end of 2
- Be (now owned by O2) are due to unbundle 23 exchanges between
January and October 2007;
- Carphone Warehouse plan to unbundle 61 exchanges. However, it
is unclear when this roll-out will take place.
Cable modem Broadband Coverage
BBWO estimate that cable coverage in
Wales has remained unchanged since Q1 2005. NTL, now the only cable
operator in the UK after merging with Telewest, has a network
capable of reaching within 500m of between 300,000 and 350,000
households in Wales.
Ovum figures suggest that around 25.1% of Welsh households are
able to access broadband services via cable modem.
Wireless Broadband Coverage
FWA
No figures for the overall coverage of Fixed Wireless Access
broadband services are currently available for Wales.
However, FWA services are offered by a limited number of
niche providers in Wales.
The Reynoldson Community Wireless Network is a community
wireless scheme utilising 2.4GHz FWA products to supply broadband
to about 40% of homes in the village of Reynoldston on the Gower
Peninsula.
Broadband Wales utilises tower sites provided by TFL Group to
facilitate FWA broadband and WiFi access. Supported sites include
Llawhaden, Rhos, Botanical Gardens of Wales, Swansea Airport and
areas of Pembrokeshire, Carmarthenshire and Ceridigion.
Gaia Technologies' 2.4GHz FWA network provides broadband to
Rhosybol, Amlwch, Colwyn Bay, Old Colwyn, Rhos on Sea, Bodedern,
Valley, Holyhead, Bethesda, Tregarth, Llanfairfechan, Rhiwlas,
Menai Bridge, Llandegfa, Llandudno, Penysarn, Bangor and Upper
Colwyn Bay. Their recently enabled 5.8GHz network covers a massive
geographical area, extending the reach of their products. Gaia
Technologies supplied wireless internet services for visitors and
exhibitors at the 2006 National Eisteddfod.
The Digital Vale Project (Deudraeth Cyf) aims to deliver
flat-rate, fast, always-on internet access to rural areas at an
affordable price. Developed in partnership with Gaia Technologies
Ltd, the project is initially targeting approx 1,500 homes in the
Blaenau Ffestiniog, Maentwrog, Penrhyndeudraeth, Talsarnau, Harlech
and Porthmadog areas.
A small FWA network is also operated in Lawrenny,
Pembrokeshire. At this point, no further details are
available.
Wi-Fi Hotspots
BBWO estimate that there are more
than 500 public access hotspots in Wales.
BT announced in May 2006 that it would be covering the City of
Cardiff with a Wi-Fi hotspot network. Cardiff will be one of 12
City centres covered by Wi-Fi as part of the Wireless Cities
project. The project is due to be completed by March 2008.
Furthermore, TFL Group has announced plans to provide free
Wi-Fi access in a number of locations in Pembrokeshire, including
Milford Haven, Fishguard, Neyland, Pembroke Dock, St.Davids and
Narberth. The service is due to launch in January 2007, with
Milford Haven becoming the first area to receive an OpenAcess Wi-Fi
Hotzone.
3G
No new information was made available for 3G coverage over the
quarter.
Satellite broadband services remain available to over 99% of
all sites in Wales.
DSL Broadband Coverage
ADSL Broadband (Asymmetric)
BBWO estimate that any increase in
ADSL coverage over the last quarter has been negligible and, as
such, ADSL services remain available to around 99.7% of all
households in the UK.
SDSL Broadband (Symmetric)
There have been no reported increases in the availability of
SDSL services over the quarter and, as such, estimated coverage
remains at just below 50% of UK households.
ADSL2+
UKOnline, Bulldog, Be and Sky all offer ADSL2+ services over
their unbundled networks. The availability of these services, which
have a maximum download rate of 24Mbps, will increase in-line with
the operators' respective LLU roll-outs, although the speeds
available to each household will depend on their individual local
loop length.
Cable modem Broadband Coverage
BBWO estimate that cable coverage in
the UK has remained unchanged since Q1 2005. According to NTL its
network passes more than 12 million households and businesses and,
as such, cable broadband services are available to 50% of all
households and 85% of all businesses in the UK.
Satellite Broadband Coverage
Satellite broadband services remain available to over 99% of
sites in the UK.
Wireless Broadband Coverage
No further information was made available for fixed wireless
access (FWA) services over the quarter. According to Ovum, FWA
services were available to 11.2% of the population at the end of
2005.
World-wide Coverage
No new information on international broadband coverage has
been made available over the quarter.
Figure 2 - First generation
downstream broadband services in major broadband nations as a
percentage of households, Analysys Consulting Limited, Q1
2006
According to figures from Analysys Consulting Limited,
coverage of basic broadband services in Wales and the UK as a whole
compares favourably against the world's major broadband nations, at
almost 100% coverage.
Figure 3 - Second generation
downstream broadband services in major broadband nations as a
percentage of households, Analysys Consulting Limited, Q1
2006
However, Wales and the UK as a whole do not compare favourably
with the world's major broadband nations in terms of
higher-bandwidth service availability. Less than 10% of UK
households were able to access a service offering a minimum
downstream speed of 16Mbps during Q1 2006, compared to more than
80% of households in Japan and South Korea, and 50% of households
in Sweden.
Research carried out by
BBWO indicates that the costs of
basic broadband services, for both residential and business
customers, are the same in Wales as in the rest of the UK. Whilst
the minimum consumer spend now buys 'up to' 8Mbps services in all
areas, the service speeds available to businesses in Wales are
lower than those available in London and the South East.
|
|
Consumer
|
Business
|
|
|
Minimum
|
Maximum
|
Minimum
|
Maximum
|
|
|
£
|
Speed
|
£
|
Speed
|
£
|
Speed
|
£
|
Speed
|
|
London
|
9.75
|
8Mbps
|
14.00
|
24Mbps
|
13.61
|
8Mbps
|
75.00
|
24Mbps
|
|
South East
|
9.75
|
8Mbps
|
14.00
|
24Mbps
|
13.61
|
8Mbps
|
75.00
|
24Mbps
|
|
Welsh Cities
|
9.75
|
8Mbps
|
14.75
|
16Mbps
|
13.61
|
8Mbps
|
45.00
|
16Mbps
|
|
Welsh Towns
|
9.99
|
8Mbps
|
9.99
|
8Mbps
|
13.61
|
8Mbps
|
13.61
|
8Mbps
|
|
Welsh Villages
|
9.99
|
8Mbps
|
9.99
|
8Mbps
|
13.61
|
8Mbps
|
13.61
|
8Mbps
|
Table 2 - Minimum/Maximum Monthly
Spend for Business and Consumer Services, BBWO, Q3
2006
The highest speed available in the consumer market (i.e.
24Mbps) is not available in Wales to either business or household
customers, and is only available to a limited number of exchanges
in the UK. The highest speed available in Wales is a 16Mbps service
supplied by Bulldog. However, these services are only
available in nine exchanges in Wales – in the Cardiff and Wrexham
areas.
Research of global broadband tariffs by Point Topic has shown
that the cost of FTTx services were lower than cable services in Q3
2006. FTTx tariffs fell by 12% to US$28.1, while the average
monthly rental for cable modem services fell by only 2.1% to around
US$29. However, DSL remains as the lowest cost access technology
with an average monthly rental of under US$25, having fallen by
2.5% over the quarter.
Information regarding take-up of broadband was not available
specifically for Wales during the quarter, but an estimate of
take-up based on UK figures indicates that 10.7% of all households
had a cable broadband connection in September 2006, while
BBWO also estimates that 33.2% of BT
landlines in Wales were using DSL broadband in September 2006. As
such,
BBWO estimate that around 44% of all
households in Wales had a broadband connection in September 2006,
an increase from 41.5% in June 2006. This equates to 20.5 broadband
connections per 100 inhabitants in Wales
.
Figure 4 -
Broadband take-up by population, Analysys Consulting Limited
& BBWO,
September 2006
Wales and the UK as a whole compare favourably with many of
the World's major economies such as, Japan, France, Germany and the
USA in terms of broadband take-up. However, broadband take-up
figures continue to trail the leading broadband nations by a
sizeable margin. According to Analysys Consulting Limited, during
the last quarter Denmark became the first nation to surpass 30
broadband connections per 100 inhabitants and, as a result, has a
take-up rate of almost one and a half times that of Wales and the
UK as a whole.
xDSL Broadband
BBWO estimate
that xDSL take-up has continued to grow over the last quarter and
that around 33% of households and businesses in Wales able to
access an ADSL enabled exchange had an ADSL broadband connection at
the end of June 2006. This represents an increase of 11% in
broadband take-up by households and businesses in Wales since
September 2005.
|
|
UK
|
WALES
|
|
|
ADSL broadband connections
|
ADSL broadband connections
|
Percent of households and businesses [2]
|
Percent of population [3]
|
|
Dec 04
|
|
|
14.9%
|
6.9%
|
|
Mar 05
|
5m 3
|
|
17.5%
|
8.2%
|
|
Jun 05
|
5.6m 3
|
250,000 4
|
17.9%
|
8.3%
|
|
Sept 05
|
|
302,000 5
|
21.6%
|
10.1%
|
|
Dec 05
|
6.9m 6
|
370,000 5
|
26.3%
|
12.3%
|
|
Mar 06
|
7.9m 6
|
395,000 5
|
28.2%
|
13.2%
|
|
Jun 06
|
8.7m 6
|
435,000 5
|
31.1%
|
14.5%
|
|
Sep 06
|
9.3m 6
|
465,000 5
|
33.2%
|
15.5%
|
Table 3 - ADSL broadband
penetration in Wales, BBWO, Q4 2004 – Q3
2006
Cable broadband
BBWO estimates
that cable broadband take-up in Wales has continued to increase and
that there are now around 150,000 connections, equating to a
take-up rate of around 11% of all households.
|
|
UK
|
WALES
|
|
|
Number of
cable lines
|
Cable broadband
connections
|
Percent of
households
|
Percent of population
|
|
Dec 04
|
|
110,000
|
7.8%
|
3.7%
|
|
Mar 05
|
2.1m1
|
105,000
|
7.5%
|
3.5%
|
|
Jun 05
|
2.3m1
|
115,000
|
8.2%
|
3.8%
|
|
Sep 05
|
|
125,000
|
8.9%
|
4.2%
|
|
Dec 05
|
|
130,000
|
9.3%
|
4.3%
|
|
Mar 06
|
2.8m3
|
140,000
|
10.0%
|
4.7%
|
|
Jun 06
|
2.9m3
|
145,000
|
10.4%
|
4.8%
|
|
Sep 06
|
3.0m9
|
150,000
|
10.7%
|
5.0%
|
Table 4 – Cable broadband penetration in Wales,
BBWO, Q4 2004-Q3
2006
According to Ofcom, there were around 12.2 million broadband
connections in the UK at the end of September 2006. As such, around
43% of all homes and businesses in the UK subscribe to a broadband
service.
Figure 5 – Subscriptions for
dial-up and broadband internet connections, ONS, Q3
2006
According to figures from the ONS, broadband connections
accounted for more than three-quarters of all internet connections
at the end of September 2006. Figures supplied by the ONS are
subject to regular review and revision to optimise accuracy, and
hence do not correlate exactly to those shown in previous benchmark
reports.
BT reported in November 2006 that it had 9.3 million wholesale
broadband connections at the end of September 2006. This figure
included 838,000 local loop unbundled lines. Total connections
increased by 2.8 million connections year on year and 626,000
connections over the quarter.
LLU
Figure 6 - Number of LLU lines in
the UK, OTA, September 2006
According to figures from the Office of the Telecoms
Adjudicator (OTA), there were around 850,000 unbundled lines in the
UK at the end of September 2006. This represents an increase of
almost 730,000 lines over the year and 270,000 lines over the
quarter. Recent figures released by the OTA show that the total of
unbundled lines has now surpassed 1 million and, as such, the OTA
has achieved its primary target of delivering a million unbundled
lines by the end of 2006.
Cable Broadband
NTL reported in November 2006 that it had almost 3 million
broadband subscribers at the end of September 2006.
Satellite and Wireless Broadband
There were no reported changes in wireless and satellite
broadband take-up over the quarter in the UK, with wireless
subscriber numbers remaining at an estimated 8,000 and satellite
subscriber numbers remaining at an estimated 3,000.
A survey carried out by human behaviour research company
Populus on behalf of AOL in August 2006, revealed that more than a
third (35%) of the online population in the UK had access to a
wireless connection. The majority (84%) of those have wireless
access in the home, with 12% using it at the office and the
remainder using public access hotspots. Furthermore, three quarters
of wireless users have started using it in the last year and 39%
have done so within the last six months, indicating rapid growth in
uptake recently. The freedom of wireless was considered to be the
greatest benefit for most of the people surveyed (63%), although
nearly one in four (23%) felt that the main benefit was that it was
tidier than a cabled connection.
Figure 7 - 3G penetration, Analysys
Consulting Limited, 2005
Penetration of 3G mobile connections in the UK is similar to
that of France and Germany at around 7.6% of the population. This
figure does, however, place the UK far behind penetration figures
in leading 3G nations, Japan and Italy. The 3G share of the mobile
market is particularly high in Japan at 32%, compared to just 7% in
the UK.
Incumbent Share of Wholesale Market
Figure 8 - Change in UK broadband
market share, Analysys Consulting Limited, 2001 -
2006
NTL and BT Wholesale have both seen their shares of the
wholesale broadband market fall slightly over the quarter. This is
mainly due to the growth in the share of the LLU operators, who,
collectively, have seen their share increase from 5% at the end of
June 2006, to almost 7% at the end of September 2006. The continued
growth of LLU is likely to see this trend continue into the near
future.
Figure 9 - UK broadband service
providers' market share, Analysys Consulting Limited, Q3
2006
Despite its slight fall in market share, BT continues to be by
far the dominant wholesale provider in the UK market. BT's share of
the DSL market fell from 92.8% at the end of June 2006 to 90.4% at
the end of September 2006. NTL's share of the market fell by twice
that rate, suggesting that the cable sector is currently the
biggest loser in the battle for market share with the LLU
operators.
Figure 10 - Incumbent share of the
wholesale broadband market in Western European countries, Analysys
Consulting Limited, 2004 - 2006
BT's share of the wholesale market remains relatively high
when compared to other Western European incumbents. However, as LLU
operators increase the coverage of their networks and,
subsequently, increase wholesale competition, the incumbent's share
of the market is likely to decrease. Many of the countries where
the incumbent's share is lower tend to have higher penetration
levels, whereas those countries where the incumbent is highly
dominant tend to have lower penetration levels, although many other
factors also affect this.
Figure 11 - Retail share of major
UK IPSs, Analysys Consulting Limited, September
2006
Having merged with Telewest, NTL became the largest retail ISP
in the UK during March 2006. However, a report released by Point
Topic in September 2006 covering UK ISP market share through Q2
2006, found that the cable operator's ability to add new broadband
subscribers has been hampered by geographic limitations. As a
result, NTL's broadband growth has slowed considerably. According
to Point Topic, at this rate, BT will be re-established as
the leading retail ISP by the end of 2006, with around
25% of all UK broadband subscriptions.
Figure 12 - Incumbent retail share
of the retail broadband market in Western European countries,
Analysys Consulting Limited, 2004 – 2006
Whilst BT is highly dominant in the wholesale market, its
position in the retail market is not as strong. In fact, the UK has
the lowest incumbent share of the retail broadband market in
Western Europe. This is due to the high number of significant ISPs
and the resulting highly competitive market. As LLU operators
increase the coverage of their unbundled services, it is expected
that the highly competitive retail market will begin to translate
into an increasingly competitive wholesale market.
According to Point Topic, the worldwide total of broadband
lines reached 263.8 million by the end of September 2006. This
represents an increase of 16.9 million lines over the quarter. The
annual growth was 33.3%, which represents a significant drop
compared to the 41.5% growth between Q2 2004 and Q2 2005.
Figure 13 - Broadband penetration by households in
the 'top ten' broadband countries, Point Topic, September
2006
South Korea continues to lead the world in
terms of broadband penetration by households and has now surpassed
90 broadband connections per 100 households. Denmark, The
Netherlands and Switzerland lead the way in Western Europe with
between 60 and 70 broadband connections per 100 households. These
figures suggest that Wales, with around 44 broadband connections
per household, continues to have potential for further growth in
new broadband connections.
Analyst firm Arthur.D.Little has claimed that by 2012 most
European countries will have reached an 80-90% household broadband
penetration rate. The firm also predicted that, as broadband in
Europe nears saturation point, content and services will become
increasingly important as operators fight for customers.
Furthermore, next generation networks (NGNs), which offer high
bandwidth that can support new broadband services, will become
increasingly important. NGNs that are likely to dominate, says the
firm, are VDSL, cable and fibre to the home.
Broadband services that will excel over these NGNs will be high-end
video services such as high-definition digital video streaming and
video on demand, and fixed-mobile convergence.
Broadband Usage
Figure 14- % of people surveyed who
answered the question: How often do you watch online/mobile video?
ICM/BBC, November 2006
According to a survey conducted by ICM, online and mobile
video viewing is on the increase in the UK with 9% of the
population saying they do it regularly and another 13% said they
watched occasionally, while a further 10% said they expected to
start in the coming year. Furthermore, some 43% of those who watch
video from the internet or on a mobile device at least once a week
said they watched less normal TV as a result. However, two thirds
of those surveyed said that they did not watch video online and
could not envisage doing so in the next 12 months, indicating that
there is still a sizeable barrier to video viewing online and via
mobile.
Figure 15- % of age groups that watch
online/mobile video once a week or more, ICM/BBC, November
2006
Online and mobile video is far more popular amongst younger
age groups, with 28% of those aged 16-24 saying they watched online
video more than once each week. An average of 10% of those aged
25-44 used online video regularly, falling to just 4% of over-45s.
Furthermore, Ofcom have stated that the number of 16 to
24-year-olds watching TV in an average day had dropped 2.9% between
2003 and 2005. These statistics are showing clear signs of a
growing trend in the younger generation towards a change in the
method of consuming media and entertainment.
Mobile Usage
Figure 16 - Percentage of adults
who have used wireless devices to access news and information
online, Ipsos, 2005 (*denotes urban sample
only)
In terms of mobile internet access, the UK had a high
proportion of the adult population accessing news and information
online via wireless devices in 2005. According to a survey
undertaken by Ipsos, 29% of all adults surveyed used a wireless
device to access news and information online, placing the UK second
only to Japan (40%) out of all the countries studied.
VoIP
Figure 17 – Paid-for VoIP
penetration as a percentage of population, Ofcom/OPTA/National
regulators/IDATE/Operators, December 2005
The UK has one of the lowest paid-for VoIP penetration levels
of the countries researched by Ofcom with only 0.4 users per 100
population. In contrast, VoIP adoption is very high in Japan (9%)
and France (5.4%). However, Ofcom suggest that the number of people
using VoIP, inclusive of free PC-to-PC calls, in the UK is
considerably higher, with an estimated 1.8 million end-users in May
2006.
Video on Demand
During the quarter, Channel 4 launched an on-demand service,
named '4 on demand' or '4oD', that allows viewers to catch up with
their favourite programmes online using VoD. Viewers are able to
download most of the channel's current schedule, including all
home-grown shows commissioned since June 2006, for up to 30 days
after transmission, or choose programmes from its archives. Each
programme will automatically be deleted from users' computers 48
hours after they first start to watch. Charges for the service
start at 99p per show, with monthly subscriptions planned for the
New Year. As such, Channel 4 has claimed that it is the first major
broadcaster in the world to offer all its home-grown programming on
demand. The 4oD service is available on cable TV and computers,
although only users of PCs running Windows XP and Media Player 10
and above can use the service.
Furthermore, Channel 5 has also launched its own download
service, 'fivedownload', which allows users to download a limited
amount of the channels programming for viewing. Viewers are able to
watch the downloaded programmes as many times as they wish for up
to 14 days after downloading it, with each episode available for
the cost of £1.49. The service is available to all broadband users
running Windows Media Player 9 and above.
The BBC Broadband website also has a range of online catch-up
content that allows viewers to catch up on programmes they have
missed.
IPTV
Take-up levels of IPTV are very low throughout the world as it
is still a relatively new application. Of the countries studied by
Ofcom, Spain and France have experienced the greatest levels of
uptake thus far, while the UK had one of the lowest levels of IPTV
uptake. Research analysts, Jupiter Research, believe that even by
2011, IPTV will still be a niche service and forecast that IPTV
uptake will have reached only 6% of European households by that
time, up from 2% in 2006.
Figure 18 - IPTV penetration,
Ofcom/Operators/IDATE, December 2005
Furthermore, forecasts from Ovum seem to concur with the
belief that IPTV will remain a niche product over the next few
years, stating that they expect the number of IPTV subscribers to
reach a moderate 29.5 million worldwide in 2010, from 5 million in
2006.
IPTV take-up may increase in the UK after the launch of BT's
new IPTV service, BT Vision. Subscribers to this new service
will get access to Freeview digital TV channels, as well as
on-demand content, such as, films, music, sport, children's
programmes and popular TV programmes. The service is delivered by a
set-top box that has a 160GB hard drive, allowing users to record
up to 80 hours of television. The box also allows people to record,
pause and rewind live TV.
However, one of the main barriers to the growth of IPTV is
that sending television signals over the internet requires a lot of
bandwidth and the current local loop infrastructure cannot provide
the necessary bandwidth for the majority of end-users. This problem
will get worse when consumers demand high-definition programmes
which require far greater bandwidths than standard-definition TV.
This barrier could, however, be overcome by running fibre-optic
cables to the home or by using advanced high-speed connections,
such as VDSL, which could overcome these infrastructure
limitations. However, these connections are expensive to deploy and
operators will find it difficult to create a business case that
makes the deployment of these types of connections economically
viable.
3G
Mobile operator '3' launched a flat-fee data service for
mobile phones on the 1st December 2006. Named
'X-series', the service will allow unlimited data usage, subject to
a fair usage policy, for applications and services, such as, web
browsing, VoIP telephony, mobile TV, remote PC desktop access,
e-mail and instant messaging. Three's partner list for the X-series
includes: Skype, Sling Media, Yahoo, Nokia, Google, EBay,
Microsoft's MSN, Orb and Sony Ericsson. The basic X-series
subscription is £5 per month in addition to a mobile telephony
contract, with the Orb and Slingbox services incurring an
additional cost of £5 per month.
Mobile TV
Research firm eMarketer state that there are 44.5 million 3G
subscribers worldwide who watch mobile TV on their phone and
predict that this number will double each year, reaching 520.9
million by 2009. However, despite this growth, analysts Informa
Telecoms and Mobile, predict that just 10% of all handsets sold
globally by 2011 will be able to receive TV broadcasts.
A potential barrier to TV over 3G is the fact that 3G networks
have limited capacity. Within a 3G cell, it is estimated that
around 10 to 15 TV consumers would consume all of the available
bandwidth and, as such, 3G is not a scalable solution for the mass
market delivery of mobile TV. Consequently, alternative
technologies, such as HSDPA (also known as 3.5G) and WiMAX, may be
considered as more viable solutions for the widespread distribution
of mobile TV services.
According to Point Topic, DSL remains as the dominant
technology in the broadband market with a worldwide total market
share of 65.6% in September 2006. However, with the increasing
demand for bandwidth, FTTx is becoming more popular, showing strong
growth with a rate of 12.6% over the quarter, almost twice as fast
as in cable modem and reaching 27 million subscribers at the end of
Q3 2006. Growth of FTTx is particularly evident in regions such as
Asia Pacific and North America, where the quarterly growth in FTTx
has risen to well over 20% and the total number of FTTx subscribers
in the Asia Pacific region has surpassed cable modem by 320,000
subscribers. Countries such as Japan and South Korea are driving
the growth in fibre due to the majority of subscribers being
located in high-rise apartment blocks, where FTTB is easier to
deploy.
Within the UK, FTTx has yet to have an impact on the broadband
market as there are no commercially available residential services.
Due to the absence of FTTx and the geographical limitations of the
cable networks, DSL is particularly dominant in the UK, with a
75.8% share of the total broadband market in September 2006.
The need for higher-bandwidths to support new advanced
broadband services such as, gaming, IPTV, video-on-demand, and HDTV
services will help drive demand for a growing FTTH market.
However, within the UK, BT has announced that it has abandoned
trials of FTTH (fibre-to-the-home), stating that ADSL2+, which will
be rolled out at the same time as 21CN, will provide sufficient
bandwidth instead. At the same time that it started designing 21CN,
BT commenced trials of fibre access for homes and businesses which,
if deployed to the mass market, would have given users across the
UK access to bandwidths of up to 100Mbps to their premises. Having
worked extensively on the operational testing and deployment of
fibre to the cabinet and FTTH, BT will now only offer
fibre-to-the-home or business if other carriers demand it. For
widespread fibre deployments, BT state that they have yet to see a
business case that pays for such a deployment.
According to strategy research commissioned by UPC, a future
trend for broadband operators in Europe will be that the broadband
market will eventually become a battle for the consumer and will
not be fought over access, but over content and services.
Furthermore, Multiple-play services will evolve in terms of
quality, availability, convergence and mobility and will become the
main driver of higher-bandwidth requirements. Growth is expected in
innovative broadband services, high-definition digital video
streaming and video-on-demand, and fixed-mobile convergence.
Latest estimates indicate that take-up of broadband services
is continuing to rise in Wales with around 44% of all households in
Wales subscribing to a broadband service in September 2006, an
increase from 41.5% in June 2006. This equates to 20.5 broadband
connections per 100 inhabitants in Wales.
In terms of coverage, availability of basic broadband services
continues to near 100% coverage, due to the Broadband Wales Unit's
RIBS project. Furthermore, availability of higher-bandwidth
services is also increasing as more LLU operators are beginning to
invest in deploying ADSL2+ networks in Wales, offering services
delivering up to 24Mbps. At the end of the quarter there were three
LLU operators active in the Welsh broadband market and a further
three have announced their intention to enter the market shortly.
However, despite this increase, Wales remains as one of the poorest
regions in the UK for LLU coverage. At the end of October 2006,
only 23% of all Welsh households were connected to an unbundled
exchange, compared to 99.9% of all households in London and 85% of
all households in North West England, the regions with greatest
coverage. Whilst increasing investment from LLU operators will
further ADSL2+ coverage in Wales, significant coverage levels are
unlikely to be achieved, particularly within areas of lower
population density, until ADSL2+ services are rolled-out by BT as
part of their 21CN deployment. However, these higher-bandwidth
services are unlikely to be available to the whole of Wales until
2011 and the actual bandwidths achievable by individual households
will be dependent upon their individual local loop lengths.
The issue of low availability of higher-bandwidth services
within Wales is likely to become increasingly important when
considering recent international trends. Fibre based broadband
services are becoming increasingly popular, particularly in North
America and Asia Pacific, as users seek greater bandwidths.
In terms of content delivery, a number of VoD and IPTV
services have been launched over the quarter and these bandwidth
intensive services are likely to drive requirements for
higher-bandwidth services. Higher-bandwidth requirements over the
next few years will also be driven by multiple-play services as
they evolve in terms of quality, availability, convergence and
mobility.
Increasing demand for broadband mobility has been evidenced by
the impending launch of an unlimited data usage mobile phone
package from mobile operator '3'. Subscribers can use a number of
broadband applications when they are within the coverage area of
the operator's 3G network.
In conclusion, the Welsh broadband market has seen continued
growth over the quarter as well as increased coverage of LLU
services, along with the UK as a whole. The number of bandwidth
intensive services on offer in the UK broadband market has
increased, suggesting that the demand for higher-bandwidth
broadband services will continue to increase into the near
future.
List of abbreviations
BBWO – Broadband Wales Observatory
OECD – Organisation for Economic Co-operation
and Development
DSL – Digital Subscriber Line
ADSL – Asynchronous Digital Subscriber
Line
Mbps – Megabits per second
ADSL2+ - Asynchronous Digital Subscriber Line
2+
LLU – Local Loop Unbundling
ISP – Internet Service Provider
SDSL – Synchronous Digital Subscriber
Line
FWA – Fixed Wireless Access
Wi-Fi – Wireless Fidelity
3G – Third generation mobile
communication
Ofcom – Office of Communications
SME – Small and Medium sized
Enterprises
IEEE – Institute of Electrical and
Electronics Engineers
G7 - Group of seven major industrialised
countries
PPP – Purchasing Power Parity
WAG – Welsh Assembly Government
EU – European Union
ONS – Office of National Statistics
ECTA – European Competitive
Telecommunications Association
OTA – Office of the Telecoms
Adjudicator
ARCEP – Autorité des Régulation des
Communications Electroniques et des Poste
ICT – Information Communication
Technology
PC – Personal Computer
PDA – Personal Digital Assistant
GSM – Global System for Mobile
communication
ISDN - Integrated Services Digital
Network
TV - Television
IPTV – Internet Protocol Television
VoD – Video on Demand
VoIP – Voice over Internet Protocol
HSDPA – High-speed downlink packet
access
NDSL – Naked Digital Subscriber Line
WiMax – Worldwide interoperability for
microwave access
FTTH – Fibre to the home
FTTP – Fibre to the premises
[1]
Planning work consists of: obtaining relevant planning permission;
liaising with the Highways Agency; liaising with Local Authorities;
ensuring manpower availability; ordering equipment; liaising with
manufacturers etc. There is generally 6-8 weeks of planning to be
done prior to undertaking any large engineering works.
[2]
Based on approximately 1.4 million households and businesses in
Wales.
[3]
Based on Wales population of approximately 3 million.
[5]
Source: BT Wholesale press releases from April and July 2005.
[6]
Source: BBWO estimate derived from Ofcom/BT/industry analyst
figures. Assumptions: Wales population and hence penetration
approximately 5% of that for the rest of the UK